AI Training
GenAI Skills for Business Teams
Helping business users get better results from tools like ChatGPT, Claude and Microsoft Copilot.
Why GenAI training matters
Many people are already experimenting with GenAI, but the results are often inconsistent. Teams may not know how to structure prompts, provide the right context, check outputs properly, or understand what information should and should not be shared.
Good training helps teams move from ad hoc experimentation to confident, useful and responsible use. It helps teams get better results from tools such as ChatGPT, Claude and Microsoft Copilot, while giving managers clearer expectations around quality, safety and business value.
Common challenges include:
- AI outputs vary because users do not brief the tool clearly
- Teams are unsure what data or client information can be shared
- People use AI for simple tasks but miss higher-value opportunities
- Outputs are not checked properly before being reused
- Different teams use ChatGPT, Claude or Copilot in inconsistent ways
Who the training is for
This training is designed for business users, managers and teams who want to use GenAI more confidently and consistently in everyday work.
New GenAI users
For people starting out with tools like ChatGPT, Claude or Microsoft Copilot.
Teams getting mixed results
For teams already using AI, but finding the quality of outputs inconsistent.
Managers and team leaders
For managers who want clearer, safer and more consistent AI use across their teams.
Leadership teams
For senior teams exploring how GenAI can support productivity, quality and better ways of working.
Operational and project teams
For teams using GenAI to support planning, analysis, documentation, communication and day-to-day delivery.
Organisations choosing or changing tools
For organisations comparing ChatGPT, Claude and Microsoft Copilot, or defining business-grade AI use.
What the training covers
The training is tailored around your team, tools and working environment. Depending on the session format, it can cover practical GenAI skills, safe-use guidance and examples based on the tools your organisation uses.
Sessions can be shaped around ChatGPT, Claude, Microsoft Copilot or another approved AI platform.
1. Everyday business use cases
Where GenAI can help with common workplace tasks, including emails, documents, meeting notes, research, planning, analysis, reporting and internal communication.
2. Better prompting
How to write clearer prompts, provide useful context, set constraints and guide tools like ChatGPT, Claude and Copilot towards better outputs.
3. Improving output quality
How to review, refine and improve AI-generated content so it is more accurate, useful and appropriate for the task.
4. Using your adopted tool well
How to work effectively within the GenAI tool your organisation has chosen, whether that is Microsoft Copilot, ChatGPT, Claude or another approved platform.
5. Safe and responsible use
What information should and should not be shared with AI tools, including confidential data, personal data, client information and commercially sensitive material.
6. Business vs personal AI tools
Why business-grade AI accounts and approved workplace tools are often more appropriate than personal accounts, particularly where data protection, access control and organisational risk are important.
7. Checking outputs
How to spot weak answers, missing context, overconfidence, bias, unsupported claims and common GenAI mistakes.
8. Reusable examples and templates
How to create simple prompt patterns and working examples that teams can reuse after the session.
Training options
We offer flexible GenAI training options depending on the audience, level of experience and amount of hands-on activity required.
GenAI Intro Briefing
Format: 90 minutes
Best for: awareness, leadership teams and early-stage users
Delivery: remote or face-to-face
A focused introduction to GenAI for teams that want to understand what tools like ChatGPT, Claude and Microsoft Copilot can do, where they add value and what to watch out for.
Ideal for leadership teams, managers or wider business groups who need a clear starting point before deciding how to use AI more widely.
Recommended for teams
GenAI Business User Workshop
Delivery: face-to-face recommended
An interactive workshop for teams that want to use GenAI more effectively in everyday work.
The session includes practical examples, prompt improvement, output checking and safe-use guidance. It can be tailored around the tools your organisation uses, such as ChatGPT, Claude or Microsoft Copilot.
GenAI Power User Workshop
Format: full day
Best for: teams needing deeper, role-specific training
Delivery: face-to-face recommended
A more detailed workshop for teams that want to build stronger GenAI habits and apply AI to more complex workplace tasks.
This session can include deeper exercises, team-specific examples, reusable prompt templates and more detailed discussion around quality, risk and workflow improvement.
Pricing depends on the session format, group size, location and level of tailoring required.
We’ll recommend the most suitable option after a short conversation.
What participants leave with
Participants leave with a clearer understanding of how to use GenAI in day-to-day work, including how to ask better questions, improve outputs and use AI safely.
Typical outcomes include:
- Better prompt techniques
- Safer working habits
- Reusable examples for everyday tasks
- Stronger output-checking skills
- Clearer judgement on when AI is useful, and when it is not
- Better awareness of privacy, confidentiality and sensible guardrails
- More confidence using ChatGPT, Claude and Microsoft Copilot
Optional follow-up playbook
For teams that want something more structured, we can produce a short follow-up playbook with agreed examples, prompt templates and safe-use guidance tailored to your organisation.
Delivery
Flexible delivery options to suit your team, location and session format.
Remote delivery
Remote delivery can be arranged for shorter sessions, distributed teams or organisations that work well remotely.
Face-to-face delivery
Face-to-face training can be delivered at your premises by arrangement. Sessions can also be hosted from our Sheffield office for up to 14 people, with access to meeting space in Derby, Leeds, Nottingham, Manchester and other locations by arrangement.
Beyond the training
Some organisations need more than training alone. Once teams understand what GenAI can do, the next question is how to use it safely, consistently and effectively across real business processes.
Mavents can help you move from individual AI use towards more joined-up adoption across teams, tools and workflows, including support across strategy, governance, automation, integration and practical use of tools such as ChatGPT, Claude and Microsoft Copilot.
AI Strategy & Roadmapping
Identify where AI can deliver the most value, then turn those opportunities into a clear, prioritised roadmap.
AI Governance & Risk
Define practical guardrails for responsible AI use, including data privacy, confidentiality, output checking and clear ownership.
AI-Powered Automation
Explore where AI can connect with existing apps, workflows and data sources to reduce manual work and improve consistency.
AI-Ready Enterprise Architecture
Make sure AI tools, data, integrations and business systems work together in a way that can scale beyond individual productivity.
Not sure what comes after training?
Frequently asked questions
A few common questions about GenAI training, tools, delivery and safe use.
1. Is this ChatGPT training, Claude training, Copilot training or general AI training?
The training can be tailored around the tools your organisation uses. That may include ChatGPT, Claude, Microsoft Copilot or similar GenAI tools. The focus is on helping people use AI more effectively in everyday work, not just learning which buttons to press.
2. Do participants need previous AI experience?
No. The training is suitable for people starting out with GenAI, as well as users who already use AI but want better, more consistent results.
3. Is the training suitable for Microsoft Copilot users?
Yes. We can tailor the session for organisations using Microsoft Copilot, including how to think about prompts, outputs, safe use and everyday productivity within a Microsoft 365 environment.
4. Is the training suitable for Claude users?
Yes. We can tailor the session for teams using Claude, including practical use cases, prompting techniques, document-based work, output review and safe use.
5. Can you help if we are moving from ChatGPT to Claude?
Yes. We can help teams understand the practical differences between tools and adapt their ways of working. This can include prompt migration, user guidance and updated examples for the new platform.
6. Should our team use personal or business AI accounts?
For workplace use, business-grade tools are usually more appropriate because they provide stronger control, clearer ownership and better alignment with organisational data policies. The training explains the practical differences and helps users understand what is appropriate to use at work.
7. Do you cover data privacy and confidential information?
Yes. Safe and responsible use is included. We cover data privacy, confidential information, personal data, client information, output checking and sensible guardrails.
8. Can the training be tailored to our organisation?
Yes. We can shape examples and exercises around your team, tools, working environment and common business tasks.
9. Do you provide AI training in Sheffield and nearby cities?
Yes. Mavents provides AI and GenAI training from Sheffield, with face-to-face sessions available by arrangement. We can also support organisations in Derby, Leeds, Nottingham, Manchester and nearby locations, as well as remote teams.
10. Can you help integrate AI with other business apps?
Yes. Training can help users understand the opportunities, and Mavents can separately help assess and implement AI-enabled workflows, integrations and automation using appropriate business tools and systems.
Want your team to use GenAI more effectively?
Build confidence, improve outputs and use tools such as ChatGPT, Claude and Microsoft Copilot safely at work.