Maven helps businesses of all sizes, wherever they are in their customer experience transformation journey

We are an independent technology consultancy, dedicated to delivering a range of services to help our clients offer their customers the best possible digital experience. We work with businesses of all sizes to improve and innovate their customer experience systems and services.

Whether you are looking to develop a new and effective vision for your IT services, create a strategy for your digital transformation, or refine the design and delivery of specific business needs, we can help.

Our Expertise

With over 25 years’ experience delivering customer-facing technologies in many industries, we are relied on for high-quality advice and delivery that’s tailored to your need. With many end-to-end projects in web/digital, marketing automation, CRM, customer service and contact centre software, we’re not only specialists in those technologies, but, importantly, we understand how to make them work together across the marketing, sales and service cycle to deliver great experiences.

As well as being experts in what we do, we have a growing list of strategic partners that allows us to scale and innovate to deliver the best possible outcome for our clients.

Our Vision

We help our clients make distinctive, lasting and substantial performance improvement by delighting their customers with great digital experiences. We do this by providing outstanding independent advice and delivery of customer experience technologies.

Our Values

Client Value

We create lasting relationships with our clients by consistently delivering value through relevant and responsive engagements. We delight their customers with great experiences and maintain a reputation as experts in our field.

Respect

We respect the vision and needs of our colleagues, clients, partners and suppliers. We value diversity and the unique contributions that it brings.

People

We strive to work with the biggest talent in our industry to provide quality service to our clients. Ay Maven, we work collaboratively in an open and mutually supportive environment.

Integrity

We maintain an independent perspective in the advice and guidance that we offer. We build trust through honesty, high ethical standards, and by taking responsibility for our actions.